Data Protection Policy

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Functional cookies

Yes

Description and cookies

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.


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Advertising Cookies

Yes

Description

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.

Analytics cookies

Yes

Description

Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.

Performance cookies

Yes

Description

These are used to improve the browsing experience and optimize the operation of the shop.

Other cookies

Yes

Description

These are cookies without a clear purpose or those that we are still in the process of classifying.

Data Controller

TOMÁS ORERO LUENGO

Tax ID: 03.157.126-P

Address: C/ Maestro José Medina Ferrer 2 - 6, 46970 Alaquàs (Valencia)

Email: info@antomas.es

Hereinafter referred to as the Responsible Party.

Purpose of Processing

Depending on the form completed by the User, personal data will be processed for the following purposes:

Registered users

The data provided during registration will be used to manage the user account, allowing access to the profile, order history and purchases without the need to re-enter identification and shipping details.

The User may modify their data at any time from their profile.

False registrations or identity impersonation will not be accepted. If inaccurate or fraudulent information is detected, the Responsible Party reserves the right to cancel the account. The data provided may also be verified by telephone contact.

Newsletter and commercial communications

When the User has given consent, their contact details will be used to send commercial information, news, offers and promotions related to the products and services.

These communications may be carried out by electronic or traditional means (email, SMS, telephone or push notifications).

The User may unsubscribe at any time easily and free of charge.

Contact form

The data provided will be processed exclusively to respond to inquiries, requests for information or requests made by the User.

Complaint form

The data will be used solely for the management and resolution of complaints.

Returns form

The data will be processed for the purpose of managing returns, product exchanges and, where appropriate, collection of the order.

Other purposes

Occasionally, the data may also be used to:

Conduct satisfaction surveys
Improve the services offered
Manage suggestions, inquiries or additional complaints

Data retention period

Personal data will be retained for the time necessary to comply with applicable legal obligations or until the User revokes their consent or objects to the processing.

Legal basis

The processing of data is based on the consent granted by the User when accepting the corresponding forms, in accordance with Article 6.1.a) of the General Data Protection Regulation (GDPR).

In certain cases, processing may also be based on the execution of a contract or compliance with legal obligations.

Accuracy of data

The User guarantees that the data provided is truthful, accurate and up to date.

It shall be the User’s responsibility to communicate any modifications, either through their profile or by direct communication with the Responsible Party.

Recipients

Personal data will not be transferred to third parties, except where necessary to comply with legal obligations or for the proper provision of services (for example, transport companies or technical service providers), in which case compliance with current data protection regulations will be guaranteed.

User rights

The User may exercise the following rights at any time:

Right of access to personal data
Right to rectification of inaccurate data
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to object to processing
Right to data portability

To exercise these rights, a request accompanied by a copy of an identification document must be sent to:

TOMÁS ORERO LUENGO

C/ Maestro José Medina Ferrer 2 - 6

46970 Alaquàs (Valencia)

Email: info@antomas.es

Likewise, the User has the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they consider that their rights have been violated.

Security measures

The Responsible Party applies the necessary technical and organizational measures to guarantee the security, integrity and confidentiality of personal data, preventing loss, alteration or unauthorized access.

These measures are adopted in accordance with the state of the art, the nature of the processed data and the associated risks, in compliance with the principle of proactive accountability established by the GDPR.